Tuesday, June 25, 2013

Archives Leadership Institute Intensive

I have the privilege of being one of 25 members of the 2013 cohort of the Archives Leadership Institute (ALI), a training opportunity for emerging and innovative leaders in the archival profession. ALI (which is sponsored by the NPHRC -- the National Historical Publications and Records Commission) features a group of archivists from around the country, working in a wide variety of archives. A little over half of the group work in academic institutions, from smaller institutions with only a single archivist to huge institutions like Yale. The other half of the cohort are from government, private/foundation, or corporate archives (including the Target corporate archivist, who talked with us about everything from her collection of little Target dogs to the records she has related to opening new stores in Hawaii and Alaska).

From June 16-22, I traveled to beautiful (and isolated!!) Luther College in Decorah, Iowa, to participate in the week-long Leadership Intensive, the kick-off to our year of ALI. There, we discussed a number of key trends affecting the archival profession, received mentorship from the ALI steering committee, and collaborated on a number of projects and activities aimed at enhancing our abilities to effect change in the archival profession.

Our facilitator for the week was Luther Snow (no relation to the Luther who the Lutheran college is named for), who introduced ways in which leaders can make a positive impact and affect change, even when they are not in a position of authority or control. We focused on issues of leadership (leading when you’re not in charge or even the manager), not management (supervising). Throughout the week, he closed each day’s discussion by steering us away from need-based thinking (which we all know is pretty common in archives and libraries), and focusing on our assets, partnerships, and contributions to a greater whole. I can be a bit of a pessimist, and I’m not a big fan of most “motivational” talk using words like “generativity” or “synergy.” But it was really useful at the end of the days to think in terms of what we do have and what we can do, as opposed to simply thinking about what we need to do or what we need to have.

He's supposed to be falling. Not a failure
on the part of his awesome belayers.
We spent Monday afternoon at Luther College’s ropes course, essentially giant logs hoisted in the air that people climbed up, walked across, jumped off, etc. Folks like me -- those who weren’t about to do something like that! -- served as the “belayers,” essentially the weight at the other end of the ropes that kept the more adventurous people from falling. This was a great ice-breaking activity that really helped our cohort get to know each other.

Tuesday was focused on preservation of born-digital and other technology-dependent records. This session was led by Dan Noonan, Digital Resources Archivist at The Ohio State University. Dan focused on leadership thinking and skills needed to approach digital preservation, not the technical skills or competencies. He emphasized, however, that every archivist should be a digital archivist. Modern records creation demands that every archivist at every institution know something about born-digital records. He also used one my favorite quotes: Voltaire’s “Le mieux est l'ennemi du bien” (Perfect is the enemy of the good). Too many archivists are awaiting a “solution” to the born-digital records challenge. I was proud to be able to talk about my work with ERIT on our BDRM system, and our attempt to do something to ensure that today’s born-digital records are not lost, even if it’s not a “perfect” solution (although I think it’s becoming a pretty great one!).

Seed Savers Exchange
During lunch on Tuesday, we traveled to Seed Savers Exchange, a non-profit farm dedicated to saving and sharing heirloom seeds. Not only was the farm a beautiful spot for a picnic (with awesome cows, chickens, ducks, and geese in addition to the plants), but we learned a lot from their seed curator about ways in which their work is similar to ours in the archives (selection, description, distribution, preservation).

On Wednesday, we learned about Project Management from Sharon Leon, Director of Public Projects at the Center for History and New Media at George Mason University (home of wonderful projects like Omeka and Zotero). She emphasized the importance of communicating a clear vision for a project as well as a willingness to jump in and clearly model the work that needs to be done for your staff. She demonstrated a number of project management tools (like Basecamp), but stressed that you should focus on using the tools, not years of set up. My favorite thing she discussed, however, was her hiring practice for new team members. At the CHNM, they focus primarily on hiring based on curiosity and capacity to learn, not on a strict list of skills or knowledge. As she noted, this allows her to have a flexible team that is willing and able to adapt and respond quickly to change.

Field trip to the Laura Ingalls Wilder Park
During the short free time that we had in the late afternoon, some of us made a quick field trip to the Laura Ingalls Wilder Park and Museum in nearby Burr Oak, Iowa. For those who are Little House fans, this was the place where Grace was born, but not a place featured in any of the books. Unfortunately the museum was closed by the time we got there, although we did spend time exploring the park. Luckily, Decorah sports a large and surprisingly beautiful trout hatchery that was built in the 1930s by the Civilian Conservation Corps, so we traveled there instead.

Thursday’s session featured Chris Barth, Associate Dean at the U.S. Military Academy at West Point. Chris talked about strategic planning -- particularly about the importance of having a clear vision of where you want to go and a common understanding of how to get there. The vision remains a constant, but libraries and archives must be able to adapt their “how to get there” plan in order to be responsive. He also discussed the importance of assessment, focusing on the fact that we must target our data collection on things we can change in our move towards our vision. His Tumblr focused on major topics in the information profession (http://pulse.infoneer.net/) is one that I’ll be adding to my feed.
Baker Commons at Luther College, site of our Leadership Intensive

On Friday, we looked at issues of advocacy and awareness with Kathleen Roe, the newly-elected Vice President/President-Elect of the Society of American Archivists and the Director of Archives and Records Management Operations at the New York State Archives. Much of what Kathleen focused on echoed my years of working in athletic media relations. Know your audience, be proactive in your outreach, tailor your messages, understand context, and don’t pander. She had us work on our “elevator speech” about archives (prompting one attendee to ask “Why are we always stuck in an elevator?”), and led us through the steps in developing a formal advocacy plan.

Saturday morning, we wrapped up with week with our facilitator Luther Snow tying all of the topics together. We also had time to talk with our Steering Committee mentor about our practicum projects, a year-long project where we will take what we learned at ALI and apply it to our home institutions. Here at UNCG, I will be focusing on building and promoting a records management training program for faculty and staff -- something that ensures that records (digital or analog) that have enduring historical value make it to the archives. Stay tuned for a brown bag session on this at some point in the upcoming year.

2013 ALI Cohort

Overall, ALI was an outstanding experience. Even though I am exhausted and my back hurts from a week spent sleeping on a dorm mattress, I feel like I learned a lot and met a number of wonderful new colleagues from across the country to whom I can turn with questions, ideas, etc. In fact, it was the informal discussions with passionate people during meals or activities or breaks that proved the most interesting and, in many ways, reinvigorated my love of the archival profession. 

We will be continuing our practicums and our conversations throughout the year, including a second formal discussion during SAA’s annual meeting in New Orleans in August. I really look forward to continuing work with this awesome group of archivists (already have a session proposal for the 2014 SAA annual meeting sketched out!) and applying the management skills and techniques learned to my work here.

Monday, June 17, 2013

Metrolina Information Literacy Conference

Here are my notes from the Metrolina Information Literacy Conference 2013 in Charlotte, NC. Great sessions on all aspects of info lit!

Tuesday, June 11, 2013

IASSIST Conference

Here are my notes from the IASSIST 2013 data conference in Cologne, Germany if you are interested. Some interesting tools and ideas for data support. My attendance was partly funded by the International Programs Center.

Wednesday, May 1, 2013

ACRL's Stealth Librarianship Webinar summary

UNCG Libraries hosted for NCLA, the ACRL webinar Stealth Librarianship:Creating Meaningful Connections Through User Experience,Outreach & Liaising on April 23, 2013. There were about 20 people in attendance mainly from UNCG libraries. The session was  divided into  three areas.   Part 1: UX for Stealth Librarian Outreach -  Learn to create a practical strategy in order to consciously shape and deliver positive user experience with the library staff in person and online by presenter Bohyun Kim [Digital Access Librarian Florida International University Medical Library   / @bohyunkim]  Bohyun offered a useful UX Environmental Scan worksheet to ponder unsuccessful touchpoints, pain points and how to deal with these problem areas; as well as successful touchpoints including inspirations and how to generate delight.  Part 2: Liaising - Analyze nontraditional opportunities for engagement in order to prioritize and maximize the impact of time allotted to nontraditional engagement by presenter Kiyomi Deards [Liaison Librarian,University of Nebraska-Lincoln / @kiyomiD]  Kiyomi discussed non traditional touchpoints, going where the users are for more informal relationship building such as Attend Guest Lectures,Help Recruit Students, Play a Sport, Participate in Campus Forums, Volunteer. She advised us to “Be genuine! Its all about building relationships, not selling things.” Part 3. Outreach - List specific outreach activities which will engage users in order to build positive relationships between the library and its users by presenter Erin Dorney [Outreach Librarian Millersville University McNairy Library @edorney] Erin probed us on how projects are created in the library - through what we librarians think users will want or user initiated. She covered outreach for Relationship Building and supporting student-initiated projects as well as inreach -  since everyone in your organization represents the library!

Tuesday, April 23, 2013

ACRL 2013!


Here are my notes from my ACRL 2013 conference. Many program's handouts are available for anyone to view on this website.  I hope you will find something here useful and applicable:

Help them help themselves: Developing interactive tools to help faculty deal with copyright and fair use (presentation)   Presenter Mike Priehs, Coordinator for Scholarly Communications & Copyright at Wayne State University shared some awesome resources:
Keep It Streamlined for Students: Designing Library Instruction for the Online Learner Presenters are from U of MD, sharing ideas about scalable way to reach online learners:
  • 10 libs and staff, 20-30 students per class, about 4-6 classes a semester.  
  • Identify one key class in each dept to hone in on. Like a research methods or intro class. 
  • Set a week long library online classroom instruction. Called it a library conference. All asynchronous - find evaluate cite... Integrate and reflect, formative assessment.
  • Active learning, have them do exercises and tailor it to a particular class 
  • Designed instruction through an article by  Neal Toporski, and Tim Foley, “Design Principles for Online Instruction: A New Kind of Classroom,” Turkish Online Journal of Distance Education 5, no. 1 (2004).

This Library Orientation is Fun!: Building a Successful Virtual Tour Experience for Students Presenters from App State libraries, download the game files:
  • how to orient 500 students, w 3 librarians, 75 students, 4 hours! 
  • created a 360 degree panorama of the library, videos w interaction of librarian and students showing tools and resources; built with JavaScript, jquery, and huggin (a free for 350 panorama stitcher)
  • students view panoramic, view some videos, click on hot spots, little puzzle piece fills in, as all pieces fill in they then have to go there and retrieve something physical from the library, then they can take the quiz at the end ( totally online students can bypass this) 
Panel: Hacking the Learner Experience: techniques and strategies for connecting with your instructional ecosystem 

Brian Mathews: Hacking is pushing the envelope. Ex: Talked to adviser in mechanical engineer dept who didn't think they needed library support. They talked through the student’s process of "how would I get through this whole program" and found areas of need and support once they dove in the whole process. Curriculum mapping across disciplines (using mindomo) Goal: look at 360 degree view of the students experience through school and find new ways to support them, partner up, what skills do they need, and how can we tweak our instruction to meet these needs:  Build a learning network (it staff, tutors, librarians, etc...)

Lauren Pressley: Learner taxonomies - a standard categorization, took look at three:
  • Blooms taxonomy (since 1950s) 
  • Perry taxonomy (1968) - dualism, first year believe profs know all. Then contextual realism as they fight against and for what they want to know in second and third year. By fourth year, they accept others different opinions, and see commitment with contextual realism. Aka, design for freshman is much different that for seniors. 
  • Kolb (1984) - more holistic and experiential learning. Concrete experiences, observe and reflect, form abstract concepts, test in new situations. (do-observe-plan-think) all learners come in and different places and can start at any stages and they are all in your room at once. 
Andy Burkhardt: inquiry based learning, Teaching attitudes and habits of mind, not just tools and tips (lift long learning). Learner centric - with content as secondary. Information self - who are they in info process- ask them "where do you like to get info". "how do you search" (filter bubbles, Ted talks) Question centric : though students are usually wanting answers we need to have them think of questions (MikeWesch!) create good questioners Teachers become co-learners: let's us inquire together!

SustainRT
The new group I helped get started is the Sustainabilty Round Table of ALA (will be official as of July!) We hosted a round table discussion and a walk event at ACRL.  Lovely discussion on what various libraries were doing and where the new SustainRT group should head. Some things to check out:
The walk was great despite the cold temps and wind with about a dozen librarians, walking the canal trail, viewing the art, and with a fabulous tour guide – a local Indy children’s librarian!  Check out some great photos by Susan Sharpless Smith including this one:

The Art of Problem Discovery - adaptive thinking for innovative growth and discovery. Presenter Brian Matthews.  Really good session and worth reading his paper here. My key takeaways:
  • what is it that people really want, the outcomes? not the process.  EX: people do not want to buy a drill but drill a hole and need the drill to do so. 
  • How do we become better listeners than sales? What are the struggles of all our users, including faculty? how can we apply evolutionary ecology, lean manufactury, emotional cartography to libraries?
  • We are/can be problem solvers! Reach into other people's boxes not just "outside the box"
  • Lateral thinking:  vertical ideas, intentionally disrupt something. EX: ref desk, not thinking about its' value, but eliminate it as a thought and then challenge yourself to learn how things would function if it never existed.
  • Who to follow on twitter: Nextweb, fastcompany, wired
Panel:  “Love your library”: building goodwill from the inside out and the outside in
Definitely check out their awesome handout and ideas. Good for many in a library to consider. Key takeaways:
  •  library workshops -  used images created by fine arts students, w/ contribution to students artists, with back of handout having workshop listing; about 1/4 size of sheet of paper; added fb and twitter links - lots of marketing and attention grabbing, beautiful!
  • Anonymous white board for suggestions to library out of site of the desk; they take photos of questions and answers "conversation wall"
  • Social media monitoring - hoot suite dashboard w many terms to refer to the library
  • Teeny tiny orchestra, showed Silent films in the library & a Toy piano festival highlighted that discipline on campus (UNCG could do cello music festival)
  • Created 2d large scale images of themselves around the library to remind people that real people are here (tattle tape on them to not get stolen) including tech staff and behind the screens people too. 
  • Library hot dog outreach cart to be mobile around campus; create and use google map for location points. Also use this for other outreach!
  • ExCiting food event- collaboration w writing center - recipes were the citation examples pulled from archives, a website, interviews, book - all found in the library. Also info on citing libguide, Plagiarism. another ediable book festival
  • Re:book2013 - contest for students to take a book. Remake it. Win again! Helps them rethink what libraries are and how to reuse and not throw away stuff
OER (Open Educational Resources) Panel Session
CSU Stanislaus Library: 
  • Workshop on Affordable Leaning Solutions: covering  OER, Copyright Ereserves, Creative Commons, Fair Use,  and Accessible Services. 
  • Workshop/Libguide on future of the book.  
  • Partner w faculty dev center. Web space for faculty showcase. 
  • Create reading lists of materials on web pages instead of using textbooks.  
  • Challenge students to find their own best materials rather than worry about an open resource going away!
CSU San Jose Library:
  • Affordable solutions w partnerships campus book store- get list of all books faculty order, and match them up to ebooks in library.
  • Partner w FTLC on summer workshop for faculty on using OER in courses 
  • Ideas: Embed map into YouTube to do digital storytelling
  •  Partner e vendors like NYT   - use them as textbook! -  for certain classes (16 week subscription of wall st journal instead of textbook for a class!) 
  • Partners OER providers (Florida, California are using this): such as Merlot- require them to put content into Merlot, and encourage librarians to become a peer reviewer in Merlot
  • Use  academic pub -  they will put copyright info on page to educate on high costs to users! 
  • Moocs for flipped course model using "course site"  (free tool) in blackboard 
  • Cataloging OER resources into libcatalog like Hathi Trust etc.

Poster Session: One Search to Rule Them All: Mapping the Literature on Discovery & User Experience By Courtney Greene & Kate Moore. Check out here:  http://Bit.ly/1search


Monday, April 1, 2013

MOOCs and Libraries

In mid March I attended (well, watched live stream) the  OCLC Research and University of Pennsylvania's  MOOCs and Libraries: Massive Opportunity or Overwhelming Challenge? conference. I wrote up a brief report on what I learned. Also check out the twitter hashtag: #mooclib.  Here is some basic information:

What are MOOCs: MOOC massive open online courses.  They are usually open and free, online courses not just videos or materials, taught by experts in their fields at universities partnered with and coordinated through one of these non-profit organization like  Coursera or  edX.  They are a disruptive technology.  With tuition costs rising, classes size growing, and online learning expanding, the public discourse pushing forward on MOOC concepts as they see a current broken education model (one speaker called it a “prestige arms race”). This disrupted technology will be growing, changing, shifting, and consolidating - think search engines in 1999 versus now.

Overview: MOOCs have been around for only about a year but have grown from 4 schools involved to 62 schools, and the growing audience of learners is phenomenal. MOOCs show incredible global reach – most MOOC students are not within the US – and demonstrate community engagement, with universities reaching out to their communities and through public library collaborations. Speakers and panelists discussed how MOOCs are seriously changing education, creating new ways to think about pedagogy of learning and how these ideas are being applied in non MOOC courses. These ideas include applying flipped classrooms, learning much smaller chunks of information at once, various class times, start times and lengths, giving students access to resources (videos, tutorials, quizzes, materials) to review over and over, and allowing students to learn at their own pace and their own timeframe. The two day conference included speakers – professors, scholarly communications librarians, library administrators, copyright experts - from various schools who have been working with MOOC providers including U Penn, Brown, Duke, Cornell, Berkeley, and LA County Public Library, as well as speakers from MOOC organizations and OCLC. They offered information on their various models, processes, procedures, growth, data on usage/audience and how librarians can and should be involved.

Why should librarians care? As one panelist said “it’s the perfect storm!”
•    disruptive to teaching and library models
•    externally driven - unlike past online learning growth
•    rapid uptake - seems contradictory to what we know and do
•    fast changing and always will be
•    happening in an environment of rising costs and questions about educational quality
•    potential revenue stream (many of now charging for credit)

Roles for libraries:
  • Resources -  Licensing, open access, copyright/fair use, creative commons:  The most important and critical role and one we already know!
  • Course Building - production, instructional design, integrating resources: a role some of us play in libraries and one that we might be able to assist with on our campuses.
  • Preservation and/or Archiving, and Institutional Repositories:  another critical role, who better to  help preserve the materials for MOOCs on the campus.
  • Materials Creations/Instructional Technologies: librarians as creators of information and assistance with tech tools for online course/MOOCs
  • Tech Savvy Expertise: Many of the panelists mentioned that libraries tend to be more tech savvy than they are - nice comment to hear!
  • Librarians create a MOOC & and take a MOOC or two: why not create on on information literacy or critical thinking ... but also we should take a MOOC to understand how it works.
  • Interdisciplinary, broad vision, key collaborators: the library is an establish entity on a campus in this role, important for a campus wide initiate like MOOCs.
The full report is available if anyone wants to learn more!  Check out the new MOOCs and Libraries Google Group too.

Follow up 5/1/13:

Tuesday, March 12, 2013

North Carolina Libraries Day

On Wednesday, March 6th, 2013 Cheryl Cross, Nataly Blas, Jose Merlo Vega, a visiting professor and myself traveled to NCSU for the open house of the new Hunt library. The library opened to students and the public this January but it still considered to be in a soft-opening as not all of the technology is in place.

If you have the chance you really should make the trip out to the library. Here are some highlights:

The BookBot:


Rather then open stacks Hunt library has installed a bookbot, which can house over two million books (its about half-full right now). The books are bar-coded and arranged by size rather than subject. Patrons order them from the computer and within 5 minutes can pick them up for browsing or checkout. Professors and Students expressed concern about losing the serendipitous book find from browsing so they are currently working on a virtual browse still in beta. This huge touch screen (like seriously the size of a person) lets you search for a specific book or by a subject and see visual representation of the books that would be near it on the shelf.

Technology Sandbox:
There is a room called the Apple Technology showcase (named after donors not the Apple brand) that is a glassed in room within the second floor reading room. It has all the different technologies available for check-out so students can see and use them before checking them out. For our visit they also featured one of the 3-D printers. They actually have three of them and they are generally housed in the 3-D printing room. Students can design their own patterns and programs and pay a nominal fee by the ounce used. The printers take a good amount of time-the squirrel in the picture took about two hours-but are so cool! One medical student created a 3-D model of a trachea to study, so there is actual real-world value!

Study Space:

One of the main reasons they built this library was to increase study space for the students. Before it was built they have enough seating for 5% of the campus population in the main Hill library. Now they have two main libraries and enough seating for 10% of the population. They also created a graduate student commons that requires students to swipe their id cards so only graduate students can use the space. They even created a faculty study space for when faculty want to get out of their office.

There were so many neat touches to this library. The group study rooms have whiteboard walls and  touchscreen controllers that also allow students to contact a librarian instantly. There are student workers who wear "Ask Us" t-shirts, they walk around the building and fix technology issues (printing, computers, ect). There are several multimedia rooms that include theater lighting and sound, 3-D cameras and 270 degree screens. You can read more about the library's spaces and see student pictures at the Hunt Library Website: http://www.lib.ncsu.edu/huntlibrary